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An Interview with author and MX Speaker Scott Ber


I recently had a chance to speak with Scott Berkun — designer, author, contrarian and MX 2009 conference speaker about something that has interested me for a long time, but we don’t generally talk about in the design community: failure. We build...
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Campaign Influence for Opportunities


In Winter ’09, Salesforce Marketing introduced Campaign Influence for opportunities. Now you can easily see all the campaigns that influenced the key contacts for an opportunity. Here’s how you can get this feature up and...
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Proximity Searching in Salesforce.com (demo)


The recent release of Arrowpointe Maps introduced functionality to perform proximity searching within Salesforce.com. We call it “Search Nearby”. With the click of a button from a record in Salesforce, you can search for Leads, Accounts and/or...
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Say Goodbye to Done


I found this recent paper published by the Nokia Research Center (via Putting People First) an extremely interesting read. It echoes and builds on some thoughts I’ve been having recently about mobile user experience and interaction design....
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Investing in project management software


As I got the idea for this blog I thought a small cartoon strip would help convey the message much more clearly. My artistic skills however are sorely lacking and the Tenrox Web team is way too busy for me to dare ask for their help to develop a...
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What Blogging Means To Me (And You)


Note: This is part one of a three part series on my predictions for 2009 (see part two and part three). I will be covering predictions for blogging, HR and those made by others as the new year approaches....
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